Terms and conditions

Terms and Conditions

Welcome to ShipmentDepot (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at shipmentdepot.com (the “Site”) and any related services, products, or functionalities offered by ShipmentDepot (collectively, the “Services”). By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Site or Services.

1. Use of Our Services

1.1 Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services. By using our Services, you represent that you meet this eligibility requirement.

1.2 Account Creation
To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Accuracy of Information
When creating an account or using our Services, you agree to provide accurate, current, and complete information. You are responsible for updating such information as necessary to ensure it remains accurate.

2. Shipping and Logistics

2.1 Third-Party Carriers
ShipmentDepot provides a platform that facilitates shipping and logistics services by partnering with various third-party carriers (“Carriers”). We do not own or control these Carriers, and we are not responsible for any actions or omissions by these third parties. Your shipment will be governed by both our Terms and the individual Carrier’s shipping policies and terms of carriage.

2.2 Delivery Times
Any delivery timeframes provided by ShipmentDepot or by the Carriers are estimates only and are not guaranteed. We shall not be liable for any delays in delivery or any losses or damages resulting from delayed shipments.

2.3 Damaged or Lost Shipments
All risk of loss or damage to your shipment passes to the Carrier once the shipment is in the Carrier’s possession. We are not responsible for the actions, omissions, or negligence of any Carrier, nor for any damage or loss to your goods during transit.

2.4 Shipping Rates
Shipping rates provided through our Site or Services are based on the information supplied to us and are subject to change based on factors including but not limited to package dimensions, weight, destination, and the Carrier’s rates. These rates may also vary if the information you provide is inaccurate or incomplete.

2.5 Customs and Duties
You are responsible for understanding and complying with all customs regulations, duties, and taxes for international shipments. ShipmentDepot is not responsible for any additional fees or delays caused by customs authorities.

3. User Responsibilities

3.1 Prohibited Activities
You agree not to:

  • Use the Site or Services in any manner that violates applicable local, state, national, or international laws and regulations.

  • Transmit or upload any material that contains viruses, malware, or other malicious code.

  • Interfere with or disrupt the Site’s operations or security.

  • Impersonate another individual or entity or otherwise misrepresent your affiliation.

  • Collect or store personal data about other users without their consent.

3.2 Content Submission
If you submit or upload any content (e.g., text, images, documents) through our Services, you represent and warrant that you have the necessary rights and permissions to do so and that your content does not violate any third-party rights or applicable laws.

4. Intellectual Property

4.1 Ownership
All content, trademarks, service marks, and other intellectual property on the Site (excluding content provided by users) is owned by or licensed to ShipmentDepot. You may not use, copy, reproduce, modify, or create derivative works from any of our intellectual property without our prior written consent.

4.2 Limited License
Subject to your compliance with these Terms, ShipmentDepot grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Site and Services. This license does not include any right to download or modify the Site, or any portion thereof, except with the express written consent of ShipmentDepot.

5. Payment and Fees

5.1 Payment Terms
When you arrange shipments through ShipmentDepot, you agree to pay all fees due for the chosen shipping service. Payment must be made in accordance with our posted prices and payment policies at the time you place your order.

5.2 Billing
We use third-party payment processors to bill you for any fees associated with the shipping services. By providing your payment information, you grant us the right to process your payment through these third-party payment processors.

5.3 Refunds
Refunds are subject to our separate [Refund Policy] (if any), which may be updated from time to time. If no separate policy is published, refunds are not guaranteed and will be handled on a case-by-case basis at our sole discretion.

6. Limitation of Liability

To the fullest extent permitted by law:

  • ShipmentDepot and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or related to your use of the Site or Services.

  • ShipmentDepot’s total liability for any claim arising out of or relating to these Terms or your use of the Site or Services shall not exceed the amount paid by you (if any) for shipping services in the three (3) month period preceding the claim.

7. Disclaimers

7.1 No Warranty
Your use of our Site and Services is at your sole risk. ShipmentDepot provides the Site and Services on an “as is” and “as available” basis. We expressly disclaim any warranties or conditions of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by ShipmentDepot. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Indemnification

You agree to defend, indemnify, and hold harmless ShipmentDepot and its affiliates, officers, employees, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising out of or related to:

  • Your use of and access to the Site or Services.

  • Your violation of any of these Terms.

  • Your violation of any third-party right, including any intellectual property, publicity, confidentiality, property, or privacy right.

  • Any claim that your content caused damage to a third party.

9. Termination

9.1 Right to Terminate
We may, at our sole discretion, suspend or terminate your account and/or access to the Site or Services at any time, with or without notice, for any reason, including but not limited to your violation of these Terms.

9.2 Effect of Termination
Upon termination, your right to use the Site or Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnities, and limitations of liability.

10. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them or the use of the Site or Services shall be governed by and construed in accordance with the laws of the State of [Your State or Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in [Your County and State], and you consent to the jurisdiction of and venue in such courts.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will post the updated Terms on this page and update the “Last Updated” date. Your continued use of the Site or Services after any such changes are posted will constitute your acknowledgment of the modifications and your agreement to be bound by the updated Terms.

12. Miscellaneous

12.1 Entire Agreement
These Terms, together with our [Privacy Policy] and any other legal notices or policies published by ShipmentDepot, constitute the entire agreement between you and ShipmentDepot regarding the use of our Site and Services.

12.2 Severability
If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, such provision shall be interpreted so as to best accomplish its objectives, and the remaining provisions shall remain in full force and effect.

12.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

12.4 Assignment
These Terms and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned by ShipmentDepot without restriction.

12.5 Headings
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Privacy policy

Privacy policy

1. Introduction

Welcome to ShipmentDepot.com (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these terms, please do not use our site or services.

2. Information We Collect

  1. Personal Information: We may collect personally identifiable information (“PII”) such as your name, email address, phone number, and company name when you:

    • Register for an account

    • Contact us via email or forms on our site

    • Request support or other services

  2. Payment Information: If you make purchases through our website, we may collect payment details such as credit card information or billing addresses. Payment processing is handled by third-party providers, so we typically do not store complete financial details.

  3. Log Data: When you visit ShipmentDepot.com, our servers automatically record certain information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on those pages.

  4. Cookies and Similar Technologies: We use cookies and similar tracking technologies to:

    • Improve user experience

    • Store user preferences

    • Analyze site traffic and performance

    • Provide relevant content and advertising

3. How We Use Your Information

We may use the information we collect for purposes such as:

  • Service Delivery: Providing and maintaining our services, including creating and managing your account.

  • Customer Support: Responding to your inquiries, resolving technical issues, and offering customer support.

  • Communication: Sending you updates, marketing communications, newsletters, or notifications about important changes or service-related announcements.

  • Improvement: Analyzing and improving our products, services, and user experience.

  • Compliance: Complying with legal obligations and enforcing our agreements.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

  1. Service Providers: We may share information with third-party vendors that help us provide our services (e.g., payment processing, analytics, hosting).

  2. Business Transactions: If we are involved in a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of that transaction.

  3. Legal Requirements: We may disclose your information to comply with a legal obligation, protect our rights, investigate fraud, or respond to lawful requests by government authorities.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

  • Access: The right to request a copy of your personal data.

  • Correction: The right to correct inaccurate or incomplete data.

  • Deletion: The right to request that we delete your data (subject to certain legal exceptions).

  • Opt-Out: The right to opt out of marketing communications or certain data uses.

To exercise these rights, please contact us at the address provided in the “Contact Us” section below.

8. International Data Transfers

If you are visiting our website from outside the country in which our servers are located, your information may be transferred across international borders. We will take appropriate measures to ensure your personal information is protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

10. Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing them with personal information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the updated version on our website and update the “Effective Date” above. Your continued use of our site or services after any changes indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shipment Depot

Email: meet@shipmentdepot.com